User Experience/Web Design Librarian Post University at Albany (State University of New York)

User Experience / Web Design Librarian

Job Description:

The University at Albany Libraries seeks applications for an energetic, flexible, and innovative User Experience / Web Design Librarian. This position will report to the Head of the Reference and Research Services Department.


  • Collaborates with and leads the Website Development Team in designing, developing, and maintaining a functional, attractive, and usable website, including the mobile website
  • Conducts website accessibility audits and tracks website usage
  • Plans and coordinates usability assessment for digital and physical library resources and spaces
  • Serves on the Online Public Interface Committee and collaborates with colleagues to enhance the interfaces of all the University Libraries’ discovery products and systems
  • Stays abreast of trends related to user-centered design and works collaboratively with colleagues to implement projects and programs designed to improve users’ experience of the University Libraries
  • Participates in initiatives of the Reference and Research Services Department
  • Provides general reference service during assigned hours at the reference desk in the University Library (may include evenings and weekends) to students, faculty, staff, and community users, in person, by phone, via chat, and through the Personalized Assistance With Searching (PAWS) consultation service
  • Research, publication, and service to the Libraries, University, and profession are expected to satisfy criteria for continuing appointment (tenure) and promotion.


Minimum Qualifications:

  • Master’s degree in librarianship from an ALA-accredited program or foreign equivalent, from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization
  • Demonstrated knowledge of best practices in web design and current web design tools
  • Experience leading usability studies and designing patron-centered spaces (digital and/or physical) within a library setting
  • Demonstrated strong analytical skills, and an understanding of tools and technologies relevant to evaluation, measurement, and assessment of library services
  • Experience providing reference services in person and virtually
  • Excellent oral, written, and interpersonal communication skills
  • Ability to work with a culturally diverse population

Preferred Qualifications:

  • Experience creating complete interface designs and web graphics
  • Project management experience

Closing date for receipt of applications: September 11, 2017

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