1. Relevant tertiary qualification accredited for eligibility for professional membership of Australian Library and Information Association (ALIA) and a minimum of five years’ experience in a university or research library environment, or an equivalent alternative combination of relevant knowledge, training and/or experience, as well as completed Alma Administration Certification.
2. Demonstrated extensive experience in configuring library content services, and resource and discovery systems to facilitate learning, teaching and research.
3. Demonstrated knowledge of relevant library metadata standards and principles, and their application to information systems.
4. Demonstrated ability to negotiate, consult, and liaise with a broad range of internal and external stakeholders.
5. Demonstrated knowledge of existing and emerging issues in the provision of content services and resource and discovery systems pertinent to a higher education environment.
6. A capacity for adaptability and flexibility in a rapidly changing environment.
7. Demonstrated commitment to cultural diversity and a working knowledge of equity and WHS principles in the workplace.

• Manage and administer digital library content services and resource discovery systems. Provide specialised expertise to library staff who use these systems for their day-to-day duties. Manage interoperability with internal and external resource and discovery systems ensuring uninterrupted delivery of information services to clients.
• Manage and maintain current library products concerned with the delivery of and access to library resources. Lead and coordinate the configuration of content services, resource management, discovery, and fulfilment systems to meet client needs in learning, teaching and research. Lead the identification, testing and evaluation of emerging technologies for usability and effective discovery and delivery of library information resources, services and workflows.
• Lead and coordinate process improvement initiatives aimed at utilising capabilities of content services and resource discovery systems to enhance client satisfaction. Collaborate with Library staff on innovative applications of resource and discovery systems that facilitate learning, teaching and research. Investigate and trial emerging library systems that provide new models of service delivery, and report and make recommendations on possible benefits for Southern Cross University. Communicate to library clients on system changes that impact on services and develop processes to mitigate risks of disruption to services.
• Develop and implement policies and procedures in relation to effective operation of library systems and ensure staff are communicated about procedural updates resulting from system upgrades/enhancements. Manage and analyse statistical reports reflecting performance and usage of a variety of library systems and services to identify user trends, assess user behavioural patterns and inform evidence-based decision-making.
• Provide training for library staff in use of library systems and leadership in managing changing workflows and procedures resulting from system enhancements or additions. Provide input into content developed by Liaison Librarians in training clients in using library systems.
• Liaise and negotiate with systems vendors on support and upgrades to systems and communicate to Library staff on planned service maintenance. Liaise with other University work units to enable integration of library systems with other internal services. Liaise with the National Library of Australia on uploads of Southern Cross University holdings to the Trove database and on system specifications for Libraries Australia Document Delivery service. Negotiate terms of trade for licence renewal of library systems.
• Collaborate with librarians, learning developers, learning advisors and others to build students’ digital and information literacy skills through developing innovative approaches to utilising resource and discovery systems. In collaboration with library staff develop linked data to facilitate digital research and to enhance discoverability of the Library’s collections and external information sources. Provide expert advice to clients on matters pertaining to library systems.
• Represent the library on appropriate external bodies, e.g. QULOC, ANZREG, subject-specific user groups. Maintain an awareness of developments in Library systems and emerging issues in scholarly technology. Contribute to the Library Information Services profession through research and evidence-based practice, presenting at conferences, forums, and submitting for publication.

• Relevant tertiary qualifications and eligibility for professional membership of the Australian Library and Information Association (ALIA)
• Completion of Alma Administration Certification
• Current drivers licence
• The occupant may be required to travel between all University campuses in order to undertake their duties.

COMPLIANCE AND LEGISLATIVE REQUIREMENTS

• The University’s Code of Conduct;
• University laws, rules and policies; and
• All relevant federal and state legislation, rules and regulations.

• Knowledge and understanding of the Copyright Act and University Copyright Policy.

• Comply with the University’s workplace health and safety policies, procedures and instructions to ensure the health and safety of yourself and others at the University.
• Take corrective action to eliminate hazards at the workplace, or report those beyond their control to their immediate supervisor.
• Cooperate with the University to enable compliance with the relevant WHS legislation and regulations.

• Library Services
• Information for Applicants
• SCU at a glance
• Why work at SCU?