Information Assistant (Acquisitions and Content Delivery) at Royal Holloway University of London

Location:  Egham
Salary:  £20,545 to £23,057 per annum – including London Allowance
Closing Date:  Monday 31 July 2017
Interview Date:  Monday 07 August 2017
Reference:  0717-271

We are looking for an enthusiastic, confident, and team-orientated individual to join the Acquisitions and Content Delivery team as an Information Assistant, contributing to the provision of an effective customer-focused library service.

As part of the Acquisitions and Content Delivery team, the post holder will contribute to the delivery of an effective and efficient acquisitions and content delivery service, carrying out a varied range of tasks.  They will deal with acquisition of print and online books, audio-visual material and print and e-journals administration.  These are all key responsibilities which contribute to providing an excellent experience for Royal Holloway students.  The post holder will provide essential support for electronic resources administration and will also fulfil requests for inter-library loan and digital copies for teaching, responding directly to students and academic staff.  They will also liaise with members of the Library’s Liaison Team as appropriate.  The post holder will provide support to the Archives Service by invigilating in the Archives Reading Room as agreed and under the direction of the Archivist.

This is a particularly exciting time for the friendly and supportive Library team at Royal Holloway as we go through two major projects: we implemented Alma as our Library Management System (January 2016) and we are moving in to our new Library and Student Services Centre, the Emily Wilding Davison Building (Summer 2017).  This role will contribute actively, along with all Library colleagues, to ensure the successful move to the new building for the start of the new academic year 2017/18.

You will have excellent communication skills, and have the ability to work collaboratively to achieve goals. You should have previously worked in a Library or related information service, have good IT skills, and have experience of working in a customer service environment.  Demonstrable experience with Excel at intermediate or advanced level would be an advantage.  You will be committed to your personal development and the Library is committed to providing opportunities and support for your professional development.

Hours of work: Monday – Friday (35 hours).

This is a full time and permanent post, immediately available.  This post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For an informal discussion about the post, please contact Frances Shipsey, Acting Associate Director, eStrategy, Acquisitions and Content Delivery on or +44 (0)1784 443328.

To view further details of this post and to apply please visit Human Resources Department can be contacted with queries by email at:

Please quote the reference: 0717-271

Closing Date:  Midnight, Monday 31st July 2017

Interview Date Monday, 7th August 2017

Further details:

The University is committed to equality and diversity, and encourages applications from all sections of the community.


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